Privacy Policy

1. Information We Collect

We may collect information that you voluntarily provide to us through enquiry forms, contact forms, partnership applications, career applications or other interactions, including:

• Full name
• Company or organisation name
• Mobile number
• Email address
• City, state and business location
• Business or professional information
• Product or service requirements
• Dealer or distributor information
• Manufacturing partnership information
• Career and employment information
• Messages, enquiries and other information you choose to provide

We may also automatically collect limited technical information when you access the Website, such as:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Date and time of access
• Referring website
• General Website interaction and usage information

2. How We Use Information

Information collected through the Website may be used to:

• Respond to enquiries and requests.
• Communicate with customers and prospective customers.
• Respond to dealer and distributor enquiries.
• Evaluate manufacturing and business partnership opportunities.
• Provide information about products and services.
• Process career applications.
• Improve our Website and digital services.
• Understand Website usage and user preferences.
• Conduct business development and market research.
• Send relevant commercial or marketing communications where permitted by applicable law.
• Maintain Website security.
• Detect and prevent fraud, misuse or unauthorised activity.
• Comply with applicable legal and regulatory obligations.
• Protect our rights, property and legitimate business interests.

3. Legal Basis for Processing

Depending on the nature of the interaction and applicable law, we may process personal information based on:

• Your consent
• Your request for information or services
• Performance or preparation of a contract
• Compliance with legal obligations
• Legitimate business interests
• Protection of legal rights and interests

Where consent is required by applicable law, we will seek such consent before processing the relevant information.

4. Cookies and Similar Technologies

Our Website may use cookies and similar technologies to support Website functionality, analytics, security and user experience.

Cookies may help us:

• Remember preferences
• Understand Website traffic
• Measure Website performance
• Improve Website functionality
• Analyse general visitor behaviour

You may control or disable cookies through your browser settings. Certain Website features may not function properly if cookies are disabled.

5. Third-Party Services

We may use third-party service providers for purposes including:

• Website hosting
• Website analytics
• Communication services
• Form processing
• Cybersecurity
• Cloud services
• Marketing
• Technical support

Such providers may process information on our behalf and may have access to information only to the extent necessary to provide their services.

Third-party services may have separate privacy policies and terms. We recommend reviewing the relevant policies when using such services.

6. Sharing of Information

We do not sell your personal information as an independent commercial asset.

We may disclose or share information where reasonably necessary with:

• Khyati Contech employees and authorised representatives
• Manufacturing partners
• Dealers and distributors
• Business and strategic partners
• Technology and service providers
• Professional advisers
• Auditors and consultants
• Government authorities and regulators
• Courts or law-enforcement authorities where legally required
• Other parties where necessary to protect our rights, property, safety or legitimate business interests

We seek to limit information sharing to what is reasonably necessary for the relevant purpose.

7. Business and Manufacturing Enquiries

If you submit an enquiry regarding manufacturing partnerships, dealerships, distribution, products or other business opportunities, information provided by you may be shared internally or with relevant authorised business partners where reasonably necessary to evaluate or respond to your enquiry.

Any subsequent commercial relationship will be governed by separate agreements and applicable terms.

8. Data Security

We take reasonable technical and organisational measures designed to protect personal information against:

• Unauthorised access
• Unauthorised disclosure
• Alteration
• Loss
• Misuse
• Destruction

However, no internet transmission or electronic storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security of information transmitted through the Website.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:

• Business operations
• Customer and partner relationships
• Contractual requirements
• Legal and regulatory requirements
• Dispute resolution
• Record-keeping
• Legitimate business purposes

When information is no longer reasonably required, we may delete, anonymise or securely dispose of it, subject to applicable law.

10. Your Privacy Rights

Subject to applicable Indian law, you may have rights relating to your personal information, including the right to:

• Request information regarding personal data held by us.
• Request correction of inaccurate or incomplete information.
• Request deletion of personal information where legally permissible.
• Withdraw consent where processing is based on consent.
• Raise a complaint or concern regarding the handling of your personal information.

To exercise applicable rights, please contact us using the details provided below.

We may request reasonable information to verify your identity before processing certain requests.

11. Marketing Communications

Where permitted by applicable law, Khyati Contech may use contact information to communicate information regarding:

• Products
• Services
• Company announcements
• Business opportunities
• Dealer and distributor programmes
• Manufacturing partnerships
• Events
• Promotional or marketing activities

You may request to stop receiving non-essential marketing communications by contacting us or using an available unsubscribe mechanism.

Essential communications relating to enquiries, transactions, contractual obligations or services may continue where necessary.

12. Children's Privacy

The Website is intended primarily for businesses, professionals, customers, partners and general users.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe that a child has provided personal information to us, please contact us so that appropriate action can be considered.

13. External Links

Our Website may contain links to third-party websites, platforms or services.

Khyati Contech does not control and is not responsible for the privacy practices, security, content or policies of third-party websites.

Users should review the privacy policies of external websites before providing personal information.

14. International Processing

Some technology or service providers used by us may process or store information outside your state or country.

Where required by applicable law, appropriate safeguards will be considered for such processing or transfers.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

• Our business
• Website functionality
• Technology
• Privacy practices
• Applicable laws and regulations

Any revised version will be published on this page with an updated Effective Date.

We encourage users to periodically review this Privacy Policy.

16. Contact and Privacy Requests

For questions, concerns, complaints or requests relating to this Privacy Policy or your personal information, please contact:

17. Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the applicable laws of India.

Any dispute relating to this Privacy Policy or the processing of personal information shall be subject to the jurisdiction of the competent courts having jurisdiction over Khyati Contech Private Limited, subject to applicable law.